SAP Sale & Service Cloud V2

SAP Sales and Service Cloud is SAP's state-of-the-art Cloud Solution that offers comprehensive Sales Force Automation and Service functionalities. Key Highlights: Sell like the best and take customer service to a whole new level – leveraging the cloud for unprecedented speed and flexibility – with SAP Sales and Service Cloud a) Deliver a consistent experience at every interaction and across all channels (i.e. e-mail, web, chat and phone) b) Add your own data and synchronize them with ERP/CRM – no need to double enter data c) Be productive on the road with both desktop & mobile device based access (iPad & iPhone) d) Use several personalization and enhanced user experience features like: Universal search, Favorites, Tags and the Shelf e) Leverage the same UI to login as multiple roles (Sales & Service Reps) to highlight the flexibility & usability of the solution Partner Demo Use Cases: a) Demonstrate C4C sales and service functions in a standalone fashion b) Leverage the same UI to login as multiple roles (Sales & Service Reps) to highlight the flexibility & usability of the solution c) Demonstrate state of the art technology on both web browser and mobile device with ease Technical Prerequisites (to be acquired separately): a) Standalone tenant, not scoped for integration b) VPN free – connect using any Wi-Fi connection c) Preconfigured tenants are available (No sample data) d) Global coverage supported by multiple data center availability More information can be found here: https://partneredge.sap.com/en/products/crm/about.... The details provided in the product description are for informational purpose only, they are non-binding and subject to change.

Entitlements Package is a set of defined entitlements, as set forth in the respective Product Supplement, Service Description Guide or Service Use Description. The service includes:

a) 1x SAP Sales Cloud and SAP Service Cloud;